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How STX supports you and NDIS Participants you work with

Are you a Support Coordinator supporting NDIS participants with their Short Term Accommodation STA and other travel experiences?

We are an NDIS-registered service provider and disability travel specialist. We understand the unique needs of NDIS participants and take the stress out of STA and travel planning, allowing you to focus on other aspects of their support.

We design personalised Short-Term Accommodation (STA) and Travel Experiences:

  • Aligned with participant goals: We create itineraries that directly contribute to achieving the person’s NDIS goals
  • Accessible and stress-free: We handle everything from flights and accommodation to specialised equipment and meal delivery.

 

Our streamlined process makes booking simple:

  1. Understanding Requirements: We collect basic information through a form and organise a call with the participant and relevant support network to gather all necessary information.
  2. Indicative Estimate: We provide an estimated itinerary and costs, highlighting potential funding from the participant’s plan and any out-of-pocket expenses. This quote is discussed and amended as needed.
  3. Confirmation of Funding: We draft a Service Agreement and confirm funds with you or the plan manager for NDIS participants.
  4. Finalisation of Itinerary: We create a detailed itinerary in collaboration with the participant and support team.
  5. Booking Services: We pay for all services on behalf of the participant, with any out-of-pocket expenses paid upfront.
  6. Invoicing: After the trip, we invoice the plan manager directly, or provide a payment plan for self-managed or non-NDIS participants.
  7. Feedback: post trip we gather insights about what went well and where we need to improve in the future

 

Benefits of partnering with STX:

  • Unique expertise: We combine travel agent knowledge with a deep understanding of disability to ensure seamless experiences.
  • Participant choice and control: The participant retains full choice and control over their STA or travel decisions throughout the process.
  • Reduced workload: Free up your time by letting us handle the travel logistics.
  • Cost-effective solutions: We optimise NDIS funding to deliver the best value for participants.
  • Understanding the person’s NDIS plan: We help you understand what is possible for the participant’s NDIS plan based on what is considered reasonable and necessary

 

These are the key factors that contribute to high participant satisfaction at STX:

  • Trusted Provider: We have a proven track record of creating successful STA, respite and travel experiences for NDIS participants.
  • Transparent costs: The participant receives upfront quotes with no hidden fees.
  • Individualised itineraries: We design unique experiences that meet specific needs, goals, and budgets.
  • Support options: Participants can choose their own support or utilise our expertise to find local support providers that meet their needs.
  • NDIS Funding Guidance: We provide expert advice on what STA and other travel expenses can be funded through their individual NDIS plans.
  • Collaborative Approach: We work together with you and the participant to ensure every detail is addressed.

 

STX is your one-stop shop for creating stress-free and empowering STA and other travel experiences for NDIS participants. 

Book a call with us today to discuss how STX can support participants you work with. 

Read the brochure for Support Coordinators now and visit supportedtravelx.com.au for more info! ⬇️

Let's plan your next holiday.

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